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Terms and Conditions | Privacy Policy
General Terms and Conditions (GTC) for the use of eLearning products and services on eventmasterbook.com, provided by AdCoach (AdCoach.de)
By using our eLearning products (free and/or paid courses) and services on eventmasterbook.com (respectively ui.eventmasterbook.com) you accept the following terms and conditions.
§ 1 General Terms and Definitions, Scope of Application
1. The platform eventmasterbook.com is a product provided by AdCoach Marketing & Publishing Services Unternehmergesellschaft (Limited liability), Butzweilerhofallee 3, 50829 Koeln, Germany (hereafter referred to as: "AdCoach"). eventmasterbook.com is aimed at consumers*, companies, authorities, associations, etc.
(* "Consumer" means any natural person who is acting for purposes which are outside his/her trade, business, craft or profession.)
2. "User" is the natural person who books an online course on/at eventmasterbook.com and/or participates in the course.
3. If a company (or authority, association, etc.) is entered as the invoice recipient (when booking a paid course), these GTC apply in full to the purchaser, the user/s and the invoice recipient.
4. The participation in the eLearning courses on eventmasterbook.com is only permitted for registered users.
5. These general terms and conditions apply to the contractual relationship between AdCoach and the user and (in case of paid courses) between AdCoach and the invoice recipient (if different). Deviating, conflicting or supplementary terms and conditions, e.g. the user's or the invoice recipient's own terms and conditions of purchase, shall not become part of the contract unless their validity was expressly agreed in writing when the contract was concluded. Any reference to the user's and/or invoice recipient's Terms and Conditions and/or Conditions of Purchase are expressly rejected.
§ 2 Conclusion of contract, payment and cancellation options
1. AdCoach provides paid and free eLearning courses on eventmasterbook.com. To participate in the free courses a registration (with a personal email address) is required. For the paid courses one or more access key(s) can be ordered. Unless expressly agreed otherwise, each access key is person-related, i.e. only valid for a single user and not transferable. The registration for an online course is possible for employees of companies and public institutions as well as for private individuals / consumers.
2. The booking of and the participation in an online course requires the legal age of majority (min. 18 years) and unrestricted legal ability of the user as well as the invoice recipient (if different).
3. The booking and registration for a course is done by filling out a registration form provided by AdCoach. By completing and submitting the form, the user registers for the respective course and thereby concludes a contract with AdCoach. When registering for a course, the user is required to provide only truthful information about him/herself (and, if applicable, about the company). A personal e-mail address of the user is mandatory for the registration. The user is required to provide a valid e-mail address that does not belong to any third party and under which he or she can be personally contacted for the entire duration of the course. The e-mail address cannot be changed during the course period.
4. In the case of chargeable (paid / fee-based) courses: the user has the choice between different payment options. Until payment has been made, the user can withdraw from the registration (e.g. by cancelling the registration or payment process). Once payment has been completed, it is no longer possible to cancel the course registration free of charge as access to all course materials is activated immediately after payment and the complete course is therefore fully accessible online. (In case of cancellation of a chargeable course after the course access has been activated, 100% of the course fees will be charged as cancellation fee.)
5. Consumers (see above §1 item 1) have in the case of chargeable courses a right to withdraw from the contract within 14 days within the framework of the legal regulations. Detailed information about this right is provided during the ordering process. In the ordering process, the user has the option of explicitly waiving this right if the course access is to be automatically activated immediately after successful completion of the payment process. If this is not desired, the booking of the course cannot be continued via the automated procedure in the online shop. If the user wishes to book beyond the automated procedure, the user can request the registration forms for the respective course by sending an e-mail to info@eventmasterbook.com stating his/her contact details.
§ 3 Availability of the eLearning platform and course materials, access to the platform
1. AdCoach provides an eLearning platform for participation in eLearning courses at eventmasterbook.com. The user registers via this platform for a course from the current range of courses offered by eventmasterbook.com. After successful registration (and payment of the course fee for fee-based courses), access to the booked course is activated. The user receives unrestricted access to all course materials of the booked course via his/her personal course account for the duration specified in the respective course description.
2. The right to use the eLearning platform of AdCoach exists only within the framework of the technical and operational possibilities at AdCoach. AdCoach tries to ensure that the services can be used as uninterruptedly as possible. However, temporary restrictions or interruptions may occur due to technical faults (such as interruption of the power supply, hardware/software errors or technical problems within the network). If there is a prolonged technical malfunction (> 24 hours) of the platform, the individual course duration will be extended accordingly. AdCoach does not guarantee the availability and accessibility of the eLearning platform and the course materials in individual cases. For testing the various course materials, AdCoach provides free demo versions (only for fee-based courses) on the eventmasterbook.com platform, which can be tested without obligation before registering for a course.
3. AdCoach is allowed to expand the functional scope of the e-learning platform at any time without previous announcement, e.g. to adapt it technically, to change the menu navigation or design, or to restrict it in an appropriate way, as far as this is acceptable for the user. Furthermore, AdCoach is entitled to make necessary updates to the course content at any time.
4. For free courses, the access period is not limited unless otherwise stated in the course description and as long as the respective course is available. AdCoach reserves the right to block individual access to free courses and/or to stop or modify the free courses themselves at any time and without previous notice.
§ 4 Obligations of the user
1. The user receives access data from eventmasterbook.com for the purpose of using the eLearning platform. The user is obliged to keep these access data secret and to inform AdCoach immediately about the loss or unauthorized use of the access data by third parties. The user is not permitted to make access data available to third parties or to use his or her own access data to procure information about contents of the platform and/or courses for third parties.
2. The user can watch all videos of the course via the course page (after login) during the entire course duration; the .pdf documents (course materials, e.g. checklists) provided for download can be used during the course as well as after the course for personal assistance. Any liability for technical problems arising from the use of the documents is excluded.
3. The user is strictly obliged,
- NOT to make the course accessible to other persons, e.g. neither to pass on the access data, nor to share the course (in whole or in excerpts) with other, non-registered persons, incl. streaming, iframing, etc.;
- NOT to publish, reproduce, modify or record the course materials (e.g. videos, checklists etc. as a whole or in excerpts) nor to make them available to third parties;
- to use the course materials exclusively for the user's own work in context of event management, but NOT in the context of lecturing, training, publications, videos, podcasts, etc. or on websites, video platforms, social media etc.
"Fair use"- rule (= fair use of the content).
4. The user is obliged not to inject (or attempt to inject) any code or similar into the eLearning platform or the media, documents, forms etc. provided here.
5. The user guarantees AdCoach not to place any information on the platform that contains malicious code (or other malicious programming instructions) or any content that infringes applicable law.
6. The user is not allowed to avoid or change (or attempt to change) any usage and/or access restrictions (e.g. on the platform, in the course, the videos or PDFs, etc.).
§ 5 Contract ending, suspension, cancellation
1. If there are indications that a user violates these GTC and/or our Terms of Use, AdCoach is entitled to prevent these violations without previous notice. For this purpose, AdCoach is entitled to freeze individual user accounts and, if necessary, to exclude users permanently from using the platform. A claim for restoration of a blocked account or repayment of the course fee (in case of fee-based courses) does not exist. The user has the opportunity to prove that the user has not violated these GTC and/or our Terms of Use. In this case, the course access will be restored and prolonged appropriately.
2. Unless explicitly agreed otherwise (in writing), the contract ends with the expiry of the respective course duration (in the case of paid courses) or if the course is no longer provided (in the case of free courses).
3. The right to cancel the contract for good cause (e.g. see these GTC § 4, § 5.1) by AdCoach is possible at any time, irrespective of the regulation under § 5 item 2.
§ 6 Liability
1. Unless otherwise stated in these General Terms and Conditions (GTC) including the following provisions, AdCoach shall be liable for a breach of contractual and non-contractual obligations in accordance with the relevant statutory provisions.
2. AdCoach is liable for damages - regardless of the legal basis - only in case of intent and gross negligence. In case of simple negligence AdCoach is only liable a) for damages resulting from injury to life, body or health, b) for damages resulting from the breach of an essential contractual obligation; in this case, however, the liability of AdCoach is limited to the compensation of the foreseeable, typically occurring damage, to a maximum of the amount of the paid course fees.
3. Despite of all the care taken in the preparation of the course materials, AdCoach accepts no liability for the correctness, completeness or up-to-dateness of the videos, content, graphics, checklists, teaching materials, explanatory texts, links, tips and legal advice. The responsibility for the use of the course content lies exclusively with the user.
§ 7 Final provisions
1. The laws of the Federal Republic of Germany shall apply exclusively with the exception of the UN Sales Convention (CISG). In the case of consumers, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his habitual residence.
2. If the user is not a consumer, the exclusive place of jurisdiction for all disputes arising from this contract is the registered office of AdCoach. The same applies if the user does not have a general place of jurisdiction in Germany or if domicile or habitual residence are not known at the time of the institution of legal proceedings.
The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute resolution procedure at a consumer arbitration board.
© 2025 AdCoach Marketing & Publishing Services Unternehmergesellschaft (Limited liability) | www.AdCoach.de/about/impressum (Last revised: January 1, 2025)
Terms and Conditions | Privacy Policy
Privacy policy for eventmasterbook.com and ui.eventmasterbook.com
We want you to enjoy using our services and products. The careful and transparent handling of your personal data is therefore an important concern for us. In the following, we inform you about the handling of personal data when using our website, our products, services and the associated rights that you have.
Responsibility and Liability
The responsible party in the sense of the GDPR (General Data Protection Regulation), other data protection laws applicable in the member states of the EU and other provisions regarding data protection is the publisher of this website: AdCoach Marketing & Publishing Services Unternehmergesellschaft (Limited Liability), Butzweilerhofallee 3, 50829 Koeln, Germany, E-Mail: dataprotection@AdCoach.de, see Imprint
If you have any questions or comments about privacy, please contact us: E-mail: dataprotection@AdCoach.de
This privacy policy applies only to our own services, products and websites. If you are redirected to external sites via links on our pages, please inform yourself about the handling of your data on the external site.
Personal data
"Personal data" means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
When visiting the website / Cookies
When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called "log file". The following information is collected without your intervention and stored until automated deletion: IP address (anonymized), time of access, browser and operating system used by the visitor, origin link or URL, search engine used including used keywords, duration of visit, number of pages accessed, last page opened before leaving the website.
When registering and using the online courses, tutorials, etc. on eventmasterbook.com as well as ui.eventmasterbook.com and in the context of the SHOP, we use technically necessary cookies. These are small text files that are stored on your device. Our cookies are necessary for the functionality and security of our services and begin with "eventmasterbookCOM_" or "ui.eventmasterbookCOM_". By closing the browser, you can (and you should) delete these cookies again. We do not use tracking or advertising cookies. (Please note the information below under "Advertising / Affiliate Programs" if you click on "Ads").
The above mentioned data will be processed by us for the following purposes: Ensuring a smooth connectivity of the website, ensuring the use of our website, evaluation of system security and stability, as well as for other administrative purposes. The legal basis for the data processing is Art. 6 para. 1 f) GDPR. Our legitimate interest follows from the data collection purposes listed above.
Which personal data we process
Contract initiation and conclusion
We use your personal data to receive and/or process inquiries and orders, deliver and/or receive products and services, process payments and communicate with you about orders, products, services and promotional offers.
In doing so, we process inventory data (e.g. names and/or addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. text entries, photographs, videos), contract data (e.g. subject matter of contract, duration), payment data (e.g. bank details, payment history), usage data and metadata (e.g. in the context of evaluating and measuring the success of marketing measures).
Subjects of data processing by us may include: Customers, suppliers, authors, interested parties as well as their customers, users, website visitors and employees, and third parties.
The legal basis for the processing results from Art. 6 para. 1 b) GDPR (contractual services), Art. 6 para. 1 f) GDPR (tasks that serve the maintenance of our business activities, the execution of our tasks and the provision of our services, e.g. archiving of data). Disclosure to third parties will only take place on the basis of legal obligations or if it is required in the context of an order and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.
Compliance with legal obligations
In certain cases, we are under legal obligations to collect and process your personal information. For example, information regarding your entrepreneurial status or registered office for tax and other purposes. The legal basis is Art. 6 para. 1 c) GDPR for the fulfillment of a legal obligation.
Communication with you
We use your personal information to communicate with you via various channels (e.g. by phone, email). When you contact us, we ask for some personal information. In each case, we ask for the data that we need to be able to process your request in a meaningful way, but at least name and surname, e-mail address and/or telephone number. The legitimate interest for processing is Art. 6 para. 1 f) GDPR.
In addition, you can voluntarily provide us with further data as part of the contact request. The data will be stored by us and used for the purpose of responding to your contact request.
Copyright infringement, intellectual property rights
We process personal data based on Art. 6 para. 1 f) GDPR, with the legitimate interest to prevent or detect copyright infringement and misuse, in order to protect the safety and rights of us, our authors, partners and third parties.
Purposes for which we obtain your consent
We may ask for your consent to process your personal data for a specific purpose that we will communicate to you, for example, when you order our newsletters. If you consent to the processing of your personal data for a specific purpose, you may freely withdraw your consent at any time and we will stop processing your information for that purpose. Art. 6 para. 1 a) GDPR.
How long do we store your personal data?
We store your personal data for as long as necessary to fulfill the purposes described in this privacy policy or as required by law. The legislator has enacted a variety of retention obligations and periods for this purpose, e.g. for tax and accounting purposes. After these periods have expired, the data is routinely deleted.
Data Security
We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. We regularly update and test the security measures. When communicating by e-mail, we cannot guarantee complete data security, so we recommend that you send confidential information by postal mail.
Rights of the data subject regarding personal data
By sending an e-mail with the subject "My data" to the address dataprotection@AdCoach.de, you can exercise the following rights at any time:
Right of withdrawal: You have the right to withdraw consent granted in accordance with Art. 7 (3) GDPR with effect for the future. This has the consequence that we may no longer continue the data processing based on this consent for the future.
In accordance with Art. 16 GDPR, you have the right to request the rectification of incorrect data and/or complete incompleted data concerning you.
You have the right to request that the data concerning you, that you have provided to us, be received in accordance with Article 20 of the GDPR and to request that it be transferred to other data controllers.
In accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
Right to object: You may object to the future processing of data concerning you in accordance with Art. 21 GDPR at any time. The objection can be made in particular against processing for direct marketing purposes.
Contact: AdCoach Marketing & Publishing Services Unternehmergesellschaft (Limited Liability), Butzweilerhofallee 3, 50829 Koeln, Germany, E-mail: dataprotection@AdCoach.de
Videos
When using our videos, we use Vimeo, Inc, 555 West 18th Street, New York, New York 10011, as a streaming service provider. When you access a page on our website that has a Vimeo video embedded, your browser connects to Vimeo's servers. To provide the streaming services, Vimeo collects general data such as technical information about the browser type, operating system, device information, and the user's IP address. We use Vimeo services in the "Do-No-Track" setting, this prevents, among other things, the setting of Vimeo tracking cookies. We use this service within our online offer on the basis of a legitimate interest in the analysis, optimization and economic operation of our online offer. The legal basis is Art. 6 para. 1 f) GDRP. For more information on data processing and privacy notices by Vimeo, please visit: https://vimeo.com/privacy.
Newsletter
When using our newsletter service, we use our own tools as well as Newsletter2Go and Brevo tools (Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, Germany) and have concluded a corresponding contract for commissioned data processing in accordance with Art. 28 GDPR. We use this service within our online offer on the basis of a legitimate interest - in the analysis, optimization and economic operation of our newsletter offer. The legal basis is Art. 6 para. 1 lit. f.) GDPR. We may be able to recognize when you have subscribed, re-registered or unsubscribed to the newsletter, whether and when you have opened a newsletter and whether and when you have clicked on a link. Further information on data processing and information on data protection by Sendinblue GmbH can be found at https://www.brevo.com/de/legal/privacypolicy/.
Meta (Instagram, Facebook)
Instagram and Facebook are offered and operated by Meta. When accessing Meta pages, Meta creates so-called Page Insights in accordance with the Facebook Data Policy (https://www.facebook.com/privacy/center/) and the Instagram Data Policy (https://privacycenter.instagram.com/). Page Insights are aggregated statistics generated based on certain events recorded by Meta's servers when people interact with pages and their associated content. The events that Meta logs to create Page Insights are determined solely by Meta and cannot be set up, modified, or otherwise influenced by us. According to Article 26 of the GDPR, we and Meta Platforms Ireland Limited, Serpentine Avenue, Block J, Dublin 4, Ireland ("Meta Ireland") are joint controllers for the processing of personal data in events for Page Insights. This joint controllership covers the creation of these events and their aggregation into Page Insights, which are then made available to us. For any other processing of personal data in connection with a page and/or its associated content where no joint decision regarding the purposes and means is made, Meta and we remain separate and independent controllers. The legal basis for this data processing is our legitimate interest in accordance with Art. 6 (1) lit. f) GDPR (optimization of our Instagram and Facebook pages).
Shop
When using our Online Shop you can choose between different payment systems. In the context of payment we put on the highest security and use bank payment systems. Our partner is VR Payments (VR Payment GmbH, Saonestraße 3a, 60528 Frankfurt am Main, Germany, https://www.vr-payment.de/). All information you provide during the payment process will be processed by the respective partner. VR Payment: https://www.vr-payment.de/datenschutz-haftung-karteninhaber-acquiring/.
When clicking the PCI Seal, your IP address will be collected by usd AG (seal verification authority) for a detailed technical analysis if errors occur and stored for a period of seven days. You can find further information on data processing and notes on data protection by usd AG at: https://my-pci.usd.de/images/usd/usd_PCI_Seal_Processing_Article_13_GDPR.pdf.
Advertising / Affiliate Programs
Based on our legitimate interests (such as the interest in the economic operation of our online services within the meaning of Art. 6 (1) f) GDPR), advertising and product offers from the following third parties may be displayed within the framework of affiliate programs. When you click on the advertisement/link, the third party (advertising partner) may use cookies to track the origin of the order or the conclusion of the contract. Among other things, the respective third party can recognize that you have clicked on the partner link on this website and subsequently concluded a contract with or via them. You can revoke your consent to the setting of cookies at any time by deleting cookies in your browser.
Amazon Partner Program
We are a participant of the Amazon EU affiliate program. That means that we as Amazon partners earn on qualified purchases. Amazon uses cookies to track the origin of orders. For more information about Amazon's use of data and opt-out options, please see the company's privacy policy: https://www.amazon.de/gp/help/customer/display.html?nodeId=201909010. Note: Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or one of its related companies.
Actuality and change of this privacy policy
We reserve the right to occasionally adapt this privacy policy to ensure that it complies with current legal requirements or to implement changes to our services and offers in the privacy policy, e.g. when introducing new services. We recommend that you visit our website regularly and take note of any changes. Unless otherwise regulated, the use of all personal data we have collected about you and your customer accounts is subject to this privacy policy.
The current privacy policy can be accessed at any time on the website https://eventmasterbook.com/imprint/#privacypolicy.
Privacy Policy, last revised: January 1, 2025
Terms and Conditions | Privacy Policy
